Privacy Policy
Last Updated: March 31, 2026
Mark D. Williams Custom Homes Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect through our website at mdwilliamshomes.com ("the Site"), how we use it, and your rights regarding your data.
1. Information We Collect
We collect the following types of personal information:
a) Contact & Inquiry Form Submissions
When you submit a contact or project inquiry form, we collect your name, email address, phone number (if provided), and the details you share about your project or question. This information is used solely to respond to your inquiry.
b) Email Newsletter Signups
If you subscribe to our newsletter or blog updates, we collect your email address and, if provided, your name. We use this to send you content, company updates, and relevant information about home building and design.
c) Client Portal
If you are an active client, you will be set up with access to the Buildertrend project management portal. Information collected within Buildertrend is subject to Buildertrend's own Privacy Policy. We use Buildertrend to manage project communications, schedules, selections, and documents.
d) Automatically Collected Data
When you visit the Site, we may automatically collect certain technical data including:
IP address and approximate geographic location
Browser type and device information
Pages visited and time spent on the Site
Referring website or source
This data is collected through cookies and analytics tools and is used to improve the Site's performance and content.
2. How We Use Your Information
We use the information we collect to:
Respond to project inquiries and contact form submissions
Send newsletters and blog updates you have opted into
Manage active client projects through Buildertrend
Improve our Site content and user experience
Comply with legal and regulatory obligations
Detect and prevent fraudulent or harmful activity
We do not use your personal information for automated decision-making or profiling.
3. Cookies & Analytics
We use cookies and similar tracking technologies to enhance your experience on the Site. The following tools are currently in use:
Google Analytics: used to understand how visitors interact with the Site, including pages visited, time on site, and traffic sources. This data is aggregated and anonymized.
Squarespace analytics: platform-level tracking provided by our website host.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site. We do not use advertising or retargeting cookies.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate the Site and run our business, including:
Email marketing platforms (Flodesk, for newsletter delivery)
Project management platforms (Buildertrend, for active clients)
Analytics providers (Google Analytics)
Web hosting providers (Squarespace)
These third parties are only given access to the information necessary to perform their functions and are required to keep your information confidential.
We may also disclose information if required by law, court order, or governmental authority.
5. Your Privacy Rights
Depending on where you live, you may have the following rights regarding your personal data:
Right to Know: You may request information about what personal data we hold about you.
Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions (e.g., information required for legal compliance).
Right to Correct: You may request that we correct inaccurate personal information.
Right to Opt-Out: You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email.
To exercise any of these rights, contact us at mark@mdwilliamshomes.com. We will respond within 30 days.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Specifically:
Newsletter subscriber data is retained until you unsubscribe
Project inquiry data is retained for up to 3 years to support potential future inquiries and business records
Active client records are retained as required for construction warranty, legal, and tax compliance purposes
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. Our Site is hosted on Squarespace, which maintains its own security standards and SSL encryption. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Site, please contact us and we will promptly delete it.
9. Links to Other Sites
Our Site contains links to third-party websites, including press features, trade partner sites, and Buildertrend. This Privacy Policy applies only to mdwilliamshomes.com. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any updates on this page with a revised effective date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Mark D. Williams Custom Homes Inc.
332 2nd Street, Excelsior, MN 55331